BandBrain learns as your team talks to it by text, voice note or chat. Nobody has to fill anything in. There are three kinds of memory.
Band memory (shared)
Facts, rules and decisions about the band or tour that someone on the team told BandBrain:
- "ACB load-in is 2 PM every show day this run."
- "Bus call target is 8 AM at the next venue."
- "We're flying Denver to Boise, not driving."
Everyone on the roster benefits from these, not just the person who said it. Each one keeps who said it and when, so BandBrain can say "per Chris on 10/27". Anything about money (settlements, fees) is only used for people with finance access, and other sensitive areas follow the same category rules as your files.
What it knows about you (personal)
Things about you specifically: your role, what you usually handle, and how you like answers ("always include confirmation numbers for flights"). Preferences that are just about you follow you to any band you're on. Everything else stays inside this band.
Profiles
BandBrain keeps a short summary of each person on the roster: who they are to the band, what they usually need, and how they like answers. It reads this before answering them. It updates itself as BandBrain learns.
You can edit your own profile on the Memories page; admins can edit anyone's. Once edited, BandBrain keeps your version. Clear the text and save to hand it back to automatic.
Corrections replace the old version
When someone corrects something ("actually make it 8, not 8:30"), the new version replaces the old one. BandBrain never uses both. Old versions are kept out of sight for history.
It uses what's relevant
Each answer pulls in the memories related to the question, plus your standing preferences, not just whatever was saved most recently.
Adding memory on purpose
You don't have to wait for BandBrain to pick things up. Just say:
- "Remember that soundcheck is 4:00 to 4:30 every show day."
- "Note that Sarah at Live Nation is the new buyer for the Wiltern."
- "Remember I'm allergic to shellfish."
Fixing or removing memories
- Say it in a message: "Forget what I said about coffee, I drink tea now."
- Or use Dashboard → Memories:
- Anyone can forget their own memories.
- Admins can remove band memories.
Privacy
Memories stay inside the band they were saved in. Nothing from one band is visible to another band, even if you're on both rosters.